COVID - 19
During the current pandemic, I want to let you all know how this is going to affect my firm and how we work with you.
First and foremost in my mind is the health and safety of all our clients, and the team here at DTCS Financial Ltd. With this in mind, as of today (1st May 2020), we are continuing to operate remotely and all face to face meetings have been either postponed or switched to a telephone or video call. I would like to reassure everyone, whether an existing client or someone looking to work with us now or in future, that during the time the office is closed you can still contact us by email or telephone as usual (please email firstname.lastname@example.org or email@example.com as currently my office manager / hero, Lisa, is furloughed for a short time so isn’t able to check her email account).
The financial services industry as a whole has adapted well, and surprisingly quickly, to the social distancing requirements so whilst lenders and insurance providers have, in some cases, reduced their product range, as an independent firm we retain access to products to assist in most circumstances, and existing applications are progressing, albeit a little slower than usual in some cases.
There are some delays in valuations and surveys in some cases, though we hope these will lessen as more lenders turn to technology to support their lending decisions.
We continue to offer estate planning services, with Wills and Trusts being provided electronically for the time being, with a hard copy to follow, if you wish, when the pressures on the Royal Mail ease in the, hopefully near, future.
Indeed, looking to the future, it is my intention to re-start face to face meetings as swiftly as is safely possible. This has led to a re-structure of the meeting room to ensure we can all remain at a safe distance from each other, and you can be confident that you’re in a safe environment if you do come to our office for a meeting. More on this will be announced on our Facebook page, which links to this website, in coming days and weeks.
As a firm we are fortunate to be in a stable position financially, and with your continued support, look forward to many more years working with and helping people from Pontyclun, across South Wales and indeed the whole of the UK.
Stay safe, and stay in touch!!!
See you soon,
Director & Adviser
DTCS Financial Ltd
Having worked in the industry for 16 years, Dan Saxton, set up DTCS Financial Ltd in 2016. The aim is to ensure you have access to friendly, local, independent, whole of market advice on your mortgage or insurance. We can even help with estate planning (Wills & Trusts etc..). Our offices are in Pontyclun, just above Fullbrooks Bistro so we’re right on hand to help when you need us.
Get in touch now.
Services and planning
Our first meeting will be centred around explaining our service, and how we may be able to help, followed by getting to know you and your situation. Typically, our first meeting will last around an hour and is always entirely at our cost so you can be comfortable that you want to work with us before anything other than a chat happens.